Incident Response
The National Incident Management System (NIMS) was created to provide a consistent, nationwide framework for managing incidents of any cause, size, location, or complexity
Rapid Action, Lasting Resilience
When a cyberattack strikes, you need more than just a textbook solution, you need proven incident responders ready to act. In an intricate, interconnected environment, it's not a matter of if a cyber incident will occur, but when. From sophisticated ransomware attacks to critical system breaches affecting both IT and OT environments, the speed and effectiveness of your response directly determines the severity of impact on your operations, data, and reputation.
At VCSPro, our Incident Response (IR) service is built on a foundation of real world experience, not just theory. We take a proactive, structured, and agile approach to IR, designed to mitigate harm and accelerate recovery across your entire enterprise, including both IT and critical OT systems. Our ICS4ICS Certified and NIMS-trained Incident Responders have a demonstrated track record of handling over 30 "critical severity" cyber incidents. We adhere to NIMS principles, ensuring that, like the nation's emergency responders, we apply common language and a common set of procedures. This commitment guarantees consistent preparation, clear goals, and unified communication during every incident. We run into the fire, not away from it, providing the expertise, rapid response, and comprehensive approach needed during a crisis to help your organization recover quickly and effectively.
Take control of your cybersecurity today—start with our free self-assessment!
Our Incident Response Services:
- Incident Response Planning & Program Development: We work with you to develop or enhance your Incident Response plan, defining clear roles, responsibilities, communication protocols, and escalation procedures to ensure your team is ready before an event strikes.
- Incident Response Retainer Services: Gain peace of mind with our retainer services, providing guaranteed access to VCSPro's expert IR team for rapid deployment and support during an active incident, acting as an extension of your security operations.
- Incident Triage & Analysis: During an active incident, we swiftly assess the scope, nature, and severity of the event, providing immediate insights to guide initial containment efforts and develop a strategic response plan.
- Containment, Eradication & Recovery: Our team executes precise actions to limit the spread of the incident, remove the threat from your systems, and restore affected services and data to secure operational states.
- Digital Forensics & Root Cause Analysis: We conduct in-depth forensic investigations to identify the "how" and "why" of an incident, uncovering vulnerabilities, attack vectors, and malicious activity to prevent future occurrences.
- Post-Incident Review & Lessons Learned: Following an incident, we facilitate a thorough review to evaluate response effectiveness, identify areas for improvement in processes and controls, and refine your overall security posture.
Why VCSPro for Incident Response?
VCSPro stands apart in Incident Response through our unique ability to handle complex IT/OT converged incidents. Unlike providers with a singular focus, our deep expertise across both domains, including our ICS4ICS Certified and NIMS-trained Incident Responders, ensures a seamless, integrated response that protects both your data and your critical physical operations. We provide rapid, decisive action powered by our proven experience, minimizing the financial and operational impact of incidents. Our commitment extends beyond immediate recovery; we focus on delivering actionable insights and strengthening your defenses against future threats, transforming every incident into a learning opportunity that significantly enhances your overall resilience."
Take control of your cybersecurity today—start with our free self-assessment!